TSB Bank

Horrendous customer service, absolute miserable jobs worths
Sep 6th, 2022

Awful customer service and rude staff. Been at the branch today, some random staff member asked me about my private financial situation and tried to upsell business account. Also lady at the counter, very rude asked me questions which I haven't felt comfortable to answer. That was my worst bank experience ever. Someone needs to teach these people some manners and respect. They looked at me judge me how I was dressed and asked uncomfortable questions. Moreover it's very dirty place I've noticed some alive insect at the counter. Avoid this place if you can!
Sep 5th, 2022

I was in today with my Dad, James Campbell who had lost his bank card. The cashier, Erin Blair, was very helpful and explained how we could get my Dad's internet banking up and running again as he had forgotten all his details. She ordered his new card and made what could have been a stressful event for him very simple with her cheery, knowledgeable manner.
Aug 28th, 2022

Staff are so unpleasant. About to close accounts
May 17th, 2021

Keep stealing my universal credit, I live in poverty and they charge me money cause I can't afford to pay other people money
Jan 7th, 2020