Black Swan Hotel

Apr 24th, 2023

Had a great stay & made very welcome by the big Irish manager & day staff, even gave us a complementary run to the racecourse. Great pint of Guinness with friendly regulars. Rooms better than pictures online, very comfy & clean. Two negatives being bar stopped serving at 10.15? And girl wouldnt serve us as she had done her till got annoyed by her accusation that we were aggressive which was not the case we were simply shocked that on a guys day away & as residents we were more or less told days finished, we left and went to the busy pub down the road. Apologies to girl but there certainly was no rudeness let alone aggression. Finally there was no chef to cook breakfast. I would definitely recommend the pub but would check bar closing time as Ive still no idea why 10.15 is closing time unless its when regulars had left?
Apr 19th, 2023

We stayed here for one night visiting family we had 2 rooms room 2 and room 5 staff very pleasant location excellent beds very comfortable rooms spotless we have stayed in 6 hotel rooms in kelso visiting family and value for money is definitely this hotel OK it's not the premier in but its authentic feel makes it comfortable you come and go as u want separate entrance to rooms cosy place great value for what you pay this will be the hotel we will be staying in for our visits to kelso thank you to the staff .
Mar 6th, 2023

Jan 6th, 2023

Dec 14th, 2022