Argos Kelso in Sainsbury's

Staff could do with going on a 'customer care' course as they don't have a clue how to treat their customers.
Nov 13th, 2022

Don't recommend, used to love Argos and spent thousands and thousands over the years but Kelso Manager has put me off ever buying anything from Argos again after him saying they don't take returns after 30 days for faulty goods, I told him consumer rights act says it's upto retailer if customer returns item to a store, he days I've read the Act wrong. But Ihav en't! To avoid the problem I will use different retailers in future. Avoid!!
May 15th, 2022

Absolute disaster of a place which gives Argos an undeserved bad name
Dec 6th, 2021

Kelso Sainsburys is just not fit for purpose..anymore! Long overdue that the space is given over to a better retailer like ALDI, Morrisons, TESCO,,,good god..choices in store are poor, stock abysmal, an Argos kiosk where I have NEVER seen anyone at!...aswell as being expensive.high time this space was given up to a supermarket that provides better choice and value. Its well discussed locally that Kelso is forgotten about by the council regarding appropriate services, we have farcical sports and leisure facilities, not geared for fulltime workers! poor transport links and an appalling choice of restaurants....yes..restaurants..not take aways! We dont want more of them! Im standing my ground! Time up! Sainsburys out! ALDI...IN!,,,,
Aug 9th, 2021

Having walked up to pick up an item - as I was speaking to the female assistant to pick up my order. The male assistant screamed that I was over the 2 metre line. I have never experienced such rude, unprofessional and upsetiing customer service and when I complained the manager was so condescending. So I paid fifty pounds to be treated like dirt shows the level of poor customer service Argos in Kelso has it is small wonder that they have such a high turn over of staff. To date Argos and Sainsbury have never attempted to address the complaint. Though previously the customer service had actually been good and the staff used to be really chatty it is a shame that disgraceful behaviour by a member of their staff caused the problem.
Jan 12th, 2021