Matheson Damp Services Ltd - Damp Proofing

Service: Mold remediation
Feb 15th, 2023

After being worried about two areas of dampness in our home, we initially received a quote for a few 1,000 from another trader as they claimed they would need to knock down and rebuild a wall. However, upon contacting Matheson Damp Services over the phone, Karen made me feel very at ease, she firstly queried if we had tried the typical remedies of mould etc (rather than instantly trying to get a sale, so to speak), and then explained the whole process of what would happen with the survey and was happy to answer all my questions and offer lots of general advice. The survey completed by Calum, who was polite, efficient and very knowledgeable. In the end, the issues turned out not to be as serious as first feared from the initial quote of the first trader, which was a relief. Although the work required could not be carried out by Mathesons Damp Services themselves, Calum offered some great advice and assured us he would get us some further information forwarded to us. Within an hour or so, Karen, had already forwarded this information, along with some links to helpful products and some possible recommendations for other traders to carry out the work. All in all, cannot fault any aspect of the whole process. Mathesons Damp Services are definitely an honest, caring and professional company which I cannot recommend highly enough.
Mar 14th, 2023

Positive: Professionalism, Quality, Value
Sep 19th, 2022

May 2nd, 2022

Excellent service from the guys at Mathesons - would highly recommend to anyone!
Oct 15th, 2021