Thorntons
-
Garioch Centre, Unit 2A, The
Inverurie, sct AB51 4UY - (146) 762-1955
Chamber Rating
-
Lia Bruce
Apr 13th, 2023 -
Ian Templeton
Excellent
Apr 4th, 2023 -
Lisa Fox
Would've rated well in the past, but so disappointed with my recent order. Having emailed more than 5 times to the email address that comes with your confirmation order etc, they did not think to then on pass it to those that deal with my initial query and then complaint! I eventually got a response. My order for FOUR smallish items arrived in a HUGE box (so unnecessary and thought we were all meant to be making the effort to be reducing waste!) with only two of the items within! Had ordered in plenty of time for them to have been gifts for a party, but the other two hadn't then arrived in time! Their response was dreadful, no consideration given, was even semi dismissive and no sympathy offered for the poor effort in who ever packed up such a simple order. Eventually (no rush or effort made) the other two small items arrived with no gesture of goodwill extended for the inconvenience, or even the offer of reimbursement of my original shipping costs. Won't be rushing back after this poor experience and even less likely with the way it was handled. Hopefully Thornton reads their reviews
Feb 20th, 2023 -
nancy mitchell
Jan 31st, 2021 -
Andrew Derho
Would you like to shop while a loud radio blares Jeremy Vine?
Jan 17th, 2019
Contact Info
- (146) 762-1955
Questions & Answers
Q What is the phone number for Thorntons?
A The phone number for Thorntons is: (146) 762-1955.
Q Where is Thorntons located?
A Thorntons is located at Garioch Centre, Unit 2A, The, Inverurie, sct AB51 4UY
Q What is the internet address for Thorntons?
A The website (URL) for Thorntons is: https://www.thorntons.co.uk/store-details/?storeId=3964
Q How is Thorntons rated?
A Thorntons has a 4.3 Star Rating from 4 reviewers.
Ratings and Reviews
Thorntons
Overall Rating
Overall Rating
( 4 Reviews )Lia Bruce on Google
Ian Templeton on Google
Excellent
Lisa Fox on Google
Would've rated well in the past, but so disappointed with my recent order. Having emailed more than 5 times to the email address that comes with your confirmation order etc, they did not think to then on pass it to those that deal with my initial query and then complaint! I eventually got a response.
My order for FOUR smallish items arrived in a HUGE box (so unnecessary and thought we were all meant to be making the effort to be reducing waste!) with only two of the items within! Had ordered in plenty of time for them to have been gifts for a party, but the other two hadn't then arrived in time!
Their response was dreadful, no consideration given, was even semi dismissive and no sympathy offered for the poor effort in who ever packed up such a simple order. Eventually (no rush or effort made) the other two small items arrived with no gesture of goodwill extended for the inconvenience, or even the offer of reimbursement of my original shipping costs.
Won't be rushing back after this poor experience and even less likely with the way it was handled.
Hopefully Thornton reads their reviews
nancy mitchell on Google
Andrew Derho on Google
Would you like to shop while a loud radio blares Jeremy Vine?