Wren Kitchens

Positive: Professionalism, Quality, Responsiveness Services: Kitchen design, Kitchen cabinet design
Apr 21st, 2023

Amazing two floors showroom with many kitchen examples and colours! Clear prices and discounts. Staff very friendly, knowledgeable and helpful. Can only recommend.
Apr 6th, 2023

Jan 6th, 2023

Very disappointed. Wouldn't recommend. Bought a kitchen Dec 2021, Feb 2022 arrived. During installation a design flaw has been highlighted, a designer who designed our kitchen "forgot" there are specific dimensions for build-in washing machine. Although we have provided her 2 times with model as well as dimensions of washing machine we bought a few weeks prior, she never raised any issues (we could easily return it and buy different, compatible one as it was still in the box & untouched since delivered). With how the designed has been made, we are unable to use washing machine AT ALL. No way to open detergent drawer or use any buttons to even switch the machine on or choose washing program. Since March 2022 we are constantly trying to fix this issue but this company's complaints department system is an absolute joke. They only need to respond to you once in 2 weeks. You never speak with the same person, so you end up explaining the situation million times to million different people (each telling you a different thing...). They only operate based on photos/videos you can provide them (we asked if they can send someone to our house to see this in person, maybe take necessary measurements as it seemed to be easier than dealing with this over the phone). So far for over a year now we live with unfinished kitchen... For which we are paying since Dec 2021! DON'T RECOMMEND unless you want a head ache. Company only "cares" up until the moment the paperwork is signed and afterwards they simply don't worry about anything, as long as you pay it's not their problem that you live with their faulty design! Soon Obudsman Office will be involved. AVOID. Service: Kitchen design
Mar 6th, 2023

We were very happy with the design and quality of the kitchen. The designer was very professsional and produced an excellent kitchen design which suited our needs. Although the installation was considerably delayed, due to Wrens lack of ability to find a team of fitters, once we found a team of our own, things moved very quickly. The kitchen was delivered on the date agreed, by two efficient, friendly chaps who explained how to check that the items were correct and what to do if there was a problem. Our kitchen installers had no problems with the cabinets as all the instructions were clear and concise. There were only two slight issues regarding damage which were resolved easily within two days. Overall we are delighted with our new kitchen which is exactly what we were hoping for. Services: Kitchen design, Remodeling
Feb 19th, 2023