WHSmith

Awful awful customer service. Worst WH Smith in Scotland. Avoid. Go somewhere else. They need better customer service training.
Feb 24th, 2023

Absolutely awful service in high street Inverness . Long haired young man leaning on counter every time I go in . No acknowlegement or customer interaction , no please or thank you . Too much to expect even the basics in this shop.
Oct 26th, 2022

Loved the friendliness of the young girl behind the counter she knew what she was doing I think her name was Rebecca
Oct 6th, 2022

(Translated by Google) Wanted to buy cigarettes... The employee of the facility looks like killing Frodo's also corresponds to the size of the hobbits was so rude to us that we hurriedly left the shop. Luckily there was another customer who helped us. Btw: Hobbits are actually a peaceful and courteous folk (Original) Wollten Zigaretten kaufen... Der Mitarbeiter der Anlage aus sieht wie Frodo umbringen's auch der Gre der Hobbits entspricht war so unhflich zu uns das wir den Laden schleunigst verlassen haben. Zum Glck war ein anderer Kunde da der uns weitergeholfen hat. Btw: Hobbits sind eigentlich ein friedliches und zuvorkommendes Folk
Aug 9th, 2022

I wasn't very happy over the attitude of the staff member working today. Not very helpful and she didn't seem to want to be there and didn't seem to want to help someone when they wanted to exchange their money. Also, the meal deal seems to only include certain items when other places would include that in their meal deal prices and at 4.99 as well a tad of a rip off!
Nov 17th, 2021