Virgin Money
Hours
Chamber Rating
-
Laura
Very disappointed in this bank and the app!.. was fine yorkshire bank.. errors with apps customer service get passed to several different people on phone not good enough spent over 3 hrs of my time trying to sort a simple error!
Apr 7th, 2023 -
Derry Macdonald
The staff at Inverness are class cant fault but when trying to get help of customer service on the phone bloody terrible waiting for 2 hours just to get help ps there needs to be a late night when people can come in after work Iv had to take holidays just to go in mid day for help its pretty poor like
Mar 19th, 2023 -
Bruce W
Very disappointed. The Clydesdale Bank used to be one of the best. Since Virgin Money took over its appalling. Very difficult to get through to support on the phone now. They used to be very quick. When you do get through, customer service agents can be rude, unprofessional and unhelpful and can hang up on you. Online banking has numerous technical issues that can make it dysfunctional when you need it. Im switching away, had enough of Virgin Money. Sad to see the end of the Clydesdale Banks professionalism and excellent customer service.
Nov 4th, 2022 -
malgorzata szymczyk
Oct 10th, 2022 -
Andy Thomson
Very helpful staff
Aug 11th, 2022
Contact Info
Questions & Answers
Q Where is Virgin Money located?
A Virgin Money is located at 15 Academy St, Inverness, sct IV1 1JN
Q What is the internet address for Virgin Money?
A The website (URL) for Virgin Money is: https://secure.cbonline.co.uk/
Q What days are Virgin Money open?
A Virgin Money is open:
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 2:30 PM
Tuesday: 9:30 AM - 2:30 PM
Wednesday: 9:30 AM - 9:30 AM
Q How is Virgin Money rated?
A Virgin Money has a 3.0 Star Rating from 18 reviewers.
Hours
Ratings and Reviews
Virgin Money
Overall Rating
Overall Rating
( 18 Reviews )Laura on Google
Very disappointed in this bank and the app!.. was fine yorkshire bank.. errors with apps customer service get passed to several different people on phone not good enough spent over 3 hrs of my time trying to sort a simple error!
Derry Macdonald on Google
The staff at Inverness are class cant fault but when trying to get help of customer service on the phone bloody terrible waiting for 2 hours just to get help ps there needs to be a late night when people can come in after work Iv had to take holidays just to go in mid day for help its pretty poor like
Bruce W on Google
Very disappointed. The Clydesdale Bank used to be one of the best. Since Virgin Money took over its appalling. Very difficult to get through to support on the phone now. They used to be very quick. When you do get through, customer service agents can be rude, unprofessional and unhelpful and can hang up on you. Online banking has numerous technical issues that can make it dysfunctional when you need it. Im switching away, had enough of Virgin Money. Sad to see the end of the Clydesdale Banks professionalism and excellent customer service.
malgorzata szymczyk on Google
Andy Thomson on Google
Very helpful staff