Tulloch of Cummingston Ltd

Apr 12th, 2020

Aug 14th, 2019

Tulloch of Cummingston Homes of Distinction, are renowned for their attention to detail, quality of work and customer service. That statement couldn't be further from the truth. So let's break that down. Giving them 1 star is being kind, but have no option. Attention to Detail: If you call building the wrong design of house from what the customer ordered is not taking attention to detail seriously!! Forgetting time and time again that the customer requested a double drive even going as far as commencing work for a single drive before yet again being reminded by the client they had asked for a double drive from the very beginning. Forgetting about a request for a recess in the shower area, forgetting to move an electrical socket again asked for at the very begining and then billed for implementating what we asked for previously. So their statement that they are renowned for their attention to detail is laughable. Quality of Work: Aye right oh. A snagging list longer than a monthly food shop for a family of 4. Many on the list simply due to the poor quality of workmanship. Damaged vinyl flooring damaged before client moved in, shower brackets with 1 screw where there are 3 holes, mixer shower tap attached to the wall at 10 degrees, badly damaged front door, badly laid flooring requiring it to be lifted and relaid at customers cost when it should have been laid by a professional firm therefore not voiding the 15 yr guarantee, but due to Tulloch undertaking the work themselves it made the guarantee worthless. A tarred drive that was so badly laid it required to be redone. The list goes on and on and as said simply due to poor workmanship and lack of care taken. Customer Service: What customer service. If it was going to cost money for Tulloch you were simply fobbed off. As for the promised meandering paths and trees and other landscaped areas none of which has materialised even though according to Tullochs own website phase 1, 2a & 2b as well as phase 4 are down as complete. These areas take in two soak away areas that are lying as waste land and an eyesore to the residents of the estate. If on the market for a new house in Lossiemouth I would advise knocking on a few doors here at Kinnedddar Meadows and ask the householders what they think of Mr Tulloch and his so-called quality homes.
Jan 25th, 2023