i-cab Taxi Lanarkshire

Terrible company. Dont pay their staff.
Jan 18th, 2023

I had the same issue as many other reviews here: Prebooked a day in advance as I had to be on time in an important work-related appointment, only for no one to show up at the booked time. I called them to check and was told they've got no drivers available at the moment and it will take about an hour to get one to me. Waiting for an hour would mean I miss the appointment, so I had to search for other cabs in the last minute and during the morning rush hour. I did with no luck - as expected, which is exactly why I had booked a day in advance. It would have helped if they had let me know a bit earlier to give me a little bit of time to make other arrangements, but it seems no one would have bothered if I hadn't called. Very disappointing.
Dec 9th, 2022

Pre booked 8 hours in advance for 11:30pm, booking accepted. At midnight called for update, took 20 minutes to get through and told no cars in area (whats the point of pre booking?), told one in front of us and we would be next. At 1:10pm still no sign of a cab, tried calling again and after another 20 minutes and still third in queue to speak with someone, gave up. Hung up and cancelled booking. Phoned another company who picked up within 20 minutes of booking, would not recommend or use again.
Nov 3rd, 2022

Have used this before and the drivers are lovely. However I booked a taxi and was told 10-15 mins so after 20+ minutes passed I called back to be told that the original driver was away somewhere else and it would be 30-45 minutes. NO APOLOGY just a bad attitude. Wont use them again.
Oct 2nd, 2022

If I could give it zero stars I would! Worst service Ive ever used! Woman on phone is rude and just useless! Avoid this taxi company !!
Aug 2nd, 2022