Hamilton Water Palace

Absolutely disgusting pool, the pool staff were very rude to my son, he just turned 8 and was told to leave the pirate pool due to this, however there were numerous overweight lady's walking up and down the pirate ship, so if the reason it's over eight years is because of weight then that's a joke. The member of staff who approached my son has a major attitude problem and should not be working with the public. When I explained what happened to the so called manager he appeared more interested in pleating his ginger beard!... what an absolute joke of a so called water Palace, let's just say its getting more like the actual Palace nightclub than a kids pool. I'll never be back. Just don't go! Better travelling a bit further and go to Perth leasure pool.
Mar 28th, 2023

Apr 24th, 2023

Visited today with my wife and 2 year old son - wasn't sure based on sure of the negative comments here but we had a good time. Pool could be cleaner but the staff were all friendly and helpful. It is really hard to get information on what facilities are open though so that could definitely be improved - for reference the main pool and pirate ship were open but the flumes, lazy river and outdoor pool were not with no indication if/when they'd open again.
Apr 18th, 2023

Needs a good clean
Mar 17th, 2023

Brilliant
Mar 16th, 2023