Yee Hong Restaurant

Didn't get chance to dine in as we waited over 45 mins after being shown table before we had to ask if anyone was going to take drinks order or food order, after which taken it took a further 15 mins before any drinks arrived ( 2 cans of diet Coke, 1 ordinary coke and diet irn bru was ordered) what they came to table with was wrong they took all of the drinks back even though only 1 of them was wrong and didn't think to leave the correct ones at table, this took a further 10 mins to sort out, during this time still no starters came to table after ordering and being at table for now for an 1hr in total and only receiving 2 bowls containing prawn crackers and eventually our soft drinks, after going to complain about the unacceptable waiting time with no starters we decided to leave and offered to pay for the drinks we received even though I was offered them free of charge and an explanation was given by whoever the person I spoke with said that they were short staffed and if this had been pointed out to us at the very start we may have been a bit sympathetic to the long waiting time but not acceptable when they had been prepared to sit you down at table and just ignore you till we had reminded them that we had been sitting waiting for over 45mins before hand to order, will not be eating at this restaurant again if this is the way customers are handled for service even if it was busy on arrival others at their tables looked as if they had already received some food orders or table had cleared of food, I accept busy places can have a waiting time for orders to come to table, but that's when the order has been at least taken first. So will not be recommending Yee Hong restaurant any time soon
Mar 7th, 2023

Very disappointed after they delivered the wrong food for the 3rd time they then said that they did not do what I had ordered even though it is on their menu. Girl on the phone was very cheeky and unprofessional saying she was the boss when owner was not in and refused to refund my money. Please be very careful when dealing with this business clearly cannot read or understand their own menu the girl on the phone also said was a waste of time talking to the owners as the don't understand English I asked if she spoke Chinese and when she said no I asked how she spoke to them she said in English obviously ....
Apr 26th, 2023

Very Bad service!!! Crazy Waitress ! Bad experience for travelers ! The worst Scotland travel experience ever! Food is fine
Apr 9th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 2nd, 2023

Food OK service shocking had to ask for a drink , had to ask for prawn crackers , 3 different staff asking if wee wanted sweets when wee had already ordered , chef was serving food due to the obvious lack of staff one table walked out after waiting 20 mins. And also having to ask for drinks , needs staff training not a worthwhile experience
Apr 2nd, 2023