Carphone Warehouse
-
Unit 1, waterfront retail park, 11 Custom House Way
Greenock, sct PA15 1EG - (800) 049-6250
Hours
Chamber Rating
-
Maya Seth
The staff were super helpful. Happy with my purchase
Dec 25th, 2021 -
Chris Armitage
Gave up and left. No stars.
Feb 7th, 2021 -
Lee McBryde
Nov 29th, 2020 -
John Wright
Apr 7th, 2020 -
Theresa Bennett
Shocking customer service. I purchased a mobile from a very helpful young woman. Through an IT mistake they made, the money was accidentally refunded. They told me that the only way to resolve was to return the phone to the shop and go through the whole process again which was incredibly inconvenient for me. I was on holiday in Edinburgh at the time and I don't live near Greenock. When we got back to the shop the phone was snatched from my hand with all my data on. After an hour in the shop I finally got the data removed and was offered a 20 goodwil gesture for our inconvenience . I left very distressed and shaken by the incredible rudeness of the manager. I left without a phone. I have never experienced such shockingly bad customer service especially when we had to resolve their mistake by going out of our way to return it, as we were not allowed to return it to a carphone warehouse in Edinburgh. At the end of the hour we finally got a grudging apology. I will never shop there again or at any other Carphone Warehouse.
Jun 24th, 2022
Contact Info
- (800) 049-6250
Questions & Answers
Q What is the phone number for Carphone Warehouse?
A The phone number for Carphone Warehouse is: (800) 049-6250.
Q Where is Carphone Warehouse located?
A Carphone Warehouse is located at Unit 1, waterfront retail park, 11 Custom House Way, Greenock, sct PA15 1EG
Q What is the internet address for Carphone Warehouse?
A The website (URL) for Carphone Warehouse is: https://www.carphonewarehouse.com/mobiles.html
Q What days are Carphone Warehouse open?
A Carphone Warehouse is open:
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 10:00 AM
Q How is Carphone Warehouse rated?
A Carphone Warehouse has a 3.4 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Carphone Warehouse
Overall Rating
Overall Rating
( 5 Reviews )Maya Seth on Google
The staff were super helpful. Happy with my purchase
Chris Armitage on Google
Gave up and left. No stars.
Lee McBryde on Google
John Wright on Google
Theresa Bennett on Google
Shocking customer service. I purchased a mobile from a very helpful young woman. Through an IT mistake they made, the money was accidentally refunded. They told me that the only way to resolve was to return the phone to the shop and go through the whole process again which was incredibly inconvenient for me. I was on holiday in Edinburgh at the time and I don't live near Greenock. When we got back to the shop the phone was snatched from my hand with all my data on.
After an hour in the shop I finally got the data removed and was offered a 20 goodwil gesture for our inconvenience . I left very distressed and shaken by the incredible rudeness of the manager. I left without a phone. I have never experienced such shockingly bad customer service especially when we had to resolve their mistake by going out of our way to return it, as we were not allowed to return it to a carphone warehouse in Edinburgh. At the end of the hour we finally got a grudging apology. I will never shop there again or at any other Carphone Warehouse.