The Roof Window Store

I ordered it and they arrived. I had to ring up to get an update because you don't get any emails from them. They were a couple of days later than originally advertised but no real issues. They are a lot cheaper than velux even though they are part of velux. So would definitely use them again.
May 1st, 2023

Part of the Velux group of companies. Easy to use website, quick email order confirmations and fairly quick delivery (a few business days). The product was delivered directly from the Velux warehouse. Prices are very competitive and include free delivery. Bonus point: they answer the phone when you call. Highly recommended.
Jul 18th, 2019

Absolutely hopeless company, avoid at all costs, my window has been sat at the couriers depot for 9 days. everyday I've emailed them only to be told it will be delivered today, yet it never arrives, now they are ignoring the emails "aren't you Scott". I finally, told them to send me a new window express service and tell their current, so called courier, to return the window to them. We don't offer an express service, was the reply, and the usual scripted rubbish about covid, global shortage blah blah blah. You would have thought any company worth its salt would at least try to go the extra mile and do something as simple as pick up a phone and get a new window sent out express service but no not this shower, they don't care if they have massively inconvenienced you, they don't care that your in the process of putting a new roof on your house and you need a new roof window, they just want your money and wash there hands after that. Not even worthy of one star
Apr 26th, 2022