Vario by VELUX - Bespoke Rooflights

What a shame , the company has robbed us of money see the the picture of a new customised window installed by Vario deluxe for over 5200 those guys a caw boys , do not trust any of they words . Have been reported to the trading standards .
Jan 29th, 2023

We ordered 4 bespoke skylights from vario/velux and have since found out they have lost them when they were sent to storage! We were told they still had them but when we asked for them to send them we were informed they were lost so they were either not actively checking or lying when we rang regularly to check they still had them in storage. They weigh in excess of 2 tons nearly and are very large so it seems unfathomable that they could lose them. We were then told they had to do a week long investigation to try to find out what had happened but its been more than a week and still no news. This will cause massive delays to our project, a huge problem for the contractor who had planned to fit them and it means we may now not be able to finish the kitchen area before Christmas as well as it becoming increasingly cold as the spaces cant be insulated. There has been poor communication and a potential lack of honesty which has caused a lot of problems. I feel this should be resolved by the company without us constantly having to chase them. Would not recommend
Oct 7th, 2022

Feb 19th, 2022

Awesome service by the team at Velux. Awesome solid skylights
Nov 15th, 2021

Excellent customer service, really make things easy!. And the product is definitely in line with VELUX market leading pitched roof windows. All windows are delivered on very sturdy pallets which we then used to lift them onto the roof (with the help of a crane) Will look stunning when the property is completed.
Nov 1st, 2021