Budget Car Hire

British driver. Hired a car over the weekend. Very easy check in to pick up the car. Was a bit worried cos there were small scratches on the car when I picked it up especially on the alloys but not big enough to be in the contract. Returned with no problem and the whole deposit was reversed the next day so no issues. They even let me leave my bike in the garage over the weekend Going to use them again.
Mar 4th, 2023

Feb 16th, 2023

Absolutely lovely service. No question was too much and was being helped with all smiles and laughter. Also got a free upgrade to a way fancier car for the day. Perfect
Jan 9th, 2023

Great service! Thank you
Nov 19th, 2022

Declined my topcashback cashback Car covered in bird poo and had trouble recognising the presence of the car keys, sometimes leaving me unable to start it for a few minutes. Worst of all, they did not honour my topcashback cashback until I lodged a missing cashback claim with topcashback after it was finally paid a full 8 MONTHS after the purchase, and only after they initially declined the claim and I then emailed budget separately. Though they never replied to me, but the cashback finally got paid a while after. Not sure my email directly to them had anything to do with it, to be honest. Shameful behaviour and such a waste of my time. Shows you get what you pay for. Date of purchase: 12th Feb. Date of car hire 27th may - 4th june.
Nov 8th, 2022