Hampden Cabs - GlasGO Taxi's

Great service - Jim was a gentleman
May 3rd, 2023

good service,,came quickly and she was good to talk too
Apr 30th, 2023

Booked a taxi, watched it get very close, then drive away with it immediately flashing up I was onboard. No notification to say it had arrived. Called, I was told another would be sent. But I had no details of it, and none appeared. I couldn't rebook until my original fare was finished. Major flaw in your app. By this point I had 6% battery left. Booked another, phone died, waited half an hour. Walked home. Not fun through some sketchy areas. Got home at 4am. Originally booked at 12.30am. Thanks.
Apr 29th, 2023

They clearly blocked my account without telling me. This was because the app crashed when I was trying to make a booking - so obviously I thought the booking had not gone through and went for the bus. Their driver then kept harassing me and they tried to charge me for the journey, the journey I didnt make. When I complained they were arsey about it, though I did get my money back. But they clearly blocked my account as now I cant make any bookings! A bunch of cowboys not to be trusted.
Apr 28th, 2023

Yep. They are as bad as their drivers say they are. It's mostly the company and app. The drivers for the most part are good. I always rate them 5 stars, despite them turning up at the wrong place and me having to chase them. Today ordered one and they turned up at the BACK of the location. A good distance away from the original address. I was with an elderly lady who can't walk far, and there was no way to call driver. Only support. As I tried to call support, neighbour drove by and luckily she gave us a lift home. I got in touch with "support" and was told taxi couldn't park up front, so they went around back. I was told that I would get charged the cancelation fee since I didn't walk allllll the way to the back with an elderly lady with mobility issues to the WRONG address, to get the taxi. Oh and I've been dropped off and picked up at this location 20+ times this month! But hey, charge me the cancelation fee so you can add to your millions.
Apr 27th, 2023