Stack & Still Glasgow Fort

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Big Breakfast Stack More
Apr 30th, 2023

Shown to table really fast, good welcoming, told to use the website to order - extremely faffy when you've got a 7 month old. Tried using it three times and if you pressed back at the wrong stage you lost the full order. Gave up and asked to just place order with a person - understand why trying to get people to use the website for keeping staff time for cleaning tables etc but took 10 minutes to fail using the site due to some bad design when ordering a lot and holding a child at the same time.. Being able to pay at the end with your phone - great, having to place your order - should be optional instead of forced until they see you having issues with it. Order placed, food out rapidly and REALLY good. But also really expensive, 50 for two people with two pancakes, two drinks and two sides (sides were just tater tots) Sat for ages waiting for anyone to clear table and get the bill cause it wasn't already paid for via the website, asked for left overs to be boxed and was just given a box. Not 'really' an issue but service first restaurants and chains do it for you otherwise it comes across they don't care much. Shame cause we really liked the food, just seemed really expensive for what it was and was really lacking on the service front. Heard 3 members of staff moaning about other customers and other members of staff. Would come back for food, but now wouldn't due to service we experienced. Had friends who said service was good so maybe we just had an off day for some staff.
Apr 27th, 2023

Shown to table. Told wifi password and told to scan the QR code to order, then basically left to it. The app was a bit of a pain to use to order, and asked if we wanted to leave a tip at the start, when we were doing the work?!? The food looked good and was tasty. Took son to toilet, seat had splashes of urine. No toilet roll holder so toilet roll was in sink, and had gotten wet leaving wet toilet roll bits in sink. A bit overpriced for everything, just under 50 for two adults and two kids.
Apr 27th, 2023

Food : 4/5 | Service : 5/5 | Atmosphere : 4/5 Recommended dishes Big Breakfast Stack, Toffee Apple Stack, All American Stack, Breakfast Pancakes More
Apr 24th, 2023

Food : 2/5 | Service : 4/5 | Atmosphere : 3/5 More
Apr 20th, 2023