Mossvale Care Home

Oct 25th, 2022

Mar 22nd, 2022

Visited here looks good ......unlike the worse care home in Scotland not far from here hogganfield care home .
May 23rd, 2021

My aunt was well cared for at Mossvale Care Home. The staff were lovely to her and it was the little touches that made a difference like painting her nails, talking about our photos with her and making jokes with her. We could see how much the staff genuinely cared about her and we were delighted when 2 members of staff came to her funeral and shared some more stories with us. We're happy that the last years of her life were the best they could be under their care.
Oct 5th, 2019

Mum is currently a resident. Like most places it has taken time to settle in. It's a well staffed home. Food is good and the rooms are very spacious. Staff are friendly for the most part. There is always some activity going on and clients are well engaged. However, like most of these places, you have to bug them to do their job. Mum has not been washed for days and when you ask staff they tell you differing accounts. After discussion with care home manager, I feel much more assured. Mum is clean and well dressed and happy. December 2021 - standards have slipped. Only one registered nurse for 60 patients and constant staff turnover. Upstairs especially is shabby and needs decorating. When I asked about decorating I was told I could so it myself! At 5k a month it's a bit of a cheek. Shame as it was a really top class place. March 2022 - new management in place and have been told things are in place for new decor. New manager is more hands on and approachable.
Nov 5th, 2021