Park Road Laundrette
Hours
Chamber Rating
-
Grainne Bain
Positive: Quality, Responsiveness
Apr 22nd, 2023 -
Jack Conlon
I recently took some sofa cushions to be dry cleaned by Park Road Laundrette, and they came back damaged. They offered little in the way of an apology, and offered me a refund. Over the course of the ensuing month, I phoned on three separate occasions to be told that this issue had been passed along. Any shred of goodwill I had left at this point had evaporated due to the deplorable customer service offered by members of their staff. They were, quite frankly, dismissive, rude and desperate to get me off the phone as soon as possible. Theyve fallen incredibly short of the bare minimum expectations of a customer facing business and words cannot do justice as to how woeful my entire experience with this business has been. There was absolutely no accountability or responsibility taken for the damage caused and the lack of effort to rectify the situation was appalling. Only when I put my concerns in writing and advised that I believed the company had not acted in accordance with The Consumer Rights Act (2015) did they finally issue the refund (again, with absolutely no apology). Avoid at all costs.
Apr 13th, 2023 -
Carol Allen
Feb 14th, 2023 -
Tiziano Fiori
Feb 9th, 2023 -
Poornima Alice
Quick delivery and service
Jan 26th, 2023
Contact Info
- (141) 334-3430
Questions & Answers
Q What is the phone number for Park Road Laundrette?
A The phone number for Park Road Laundrette is: (141) 334-3430.
Q Where is Park Road Laundrette located?
A Park Road Laundrette is located at 14 Park Rd, Glasgow, sct G4 9JG
Q What is the internet address for Park Road Laundrette?
A The website (URL) for Park Road Laundrette is: http://laundretteglasgow.co.uk/
Q What days are Park Road Laundrette open?
A Park Road Laundrette is open:
Friday: 8:00 AM - 8:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 12:00 PM - 12:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Park Road Laundrette rated?
A Park Road Laundrette has a 4.5 Star Rating from 59 reviewers.
Hours
Ratings and Reviews
Park Road Laundrette
Overall Rating
Overall Rating
( 59 Reviews )Grainne Bain on Google
Positive: Quality, Responsiveness
Jack Conlon on Google
I recently took some sofa cushions to be dry cleaned by Park Road Laundrette, and they came back damaged. They offered little in the way of an apology, and offered me a refund.
Over the course of the ensuing month, I phoned on three separate occasions to be told that this issue had been passed along. Any shred of goodwill I had left at this point had evaporated due to the deplorable customer service offered by members of their staff. They were, quite frankly, dismissive, rude and desperate to get me off the phone as soon as possible. Theyve fallen incredibly short of the bare minimum expectations of a customer facing business and words cannot do justice as to how woeful my entire experience with this business has been. There was absolutely no accountability or responsibility taken for the damage caused and the lack of effort to rectify the situation was appalling.
Only when I put my concerns in writing and advised that I believed the company had not acted in accordance with The Consumer Rights Act (2015) did they finally issue the refund (again, with absolutely no apology).
Avoid at all costs.
Carol Allen on Google
Tiziano Fiori on Google
Poornima Alice on Google
Quick delivery and service