Queens Cross Housing Association

Apr 18th, 2023

Apr 11th, 2023

Good
Apr 3rd, 2023

They are not trained to any specific standard, most of them couldn't care less but there are one or two who are well above their stations.I don't know who they think they are, I have seen them threatening their tenants, enter their house with no consent on the contrary they forced their way in causing alarm saying they were entitled. I don't know what kind of entitlement gives them the brass to basically try to kick the door in with three, 6 ft thugs while the tenant cowered behind the door wondering if they were going to being attacked. They will make up any story or excuse not to comply with the rules. I don't know how they get away with it And all you ever get is fobbed off with excuses not good enough by a long shot
Feb 10th, 2023

Ive had to call this HA about 5 times now because my intercom system isnt working and neither is my heating. Keep in mind were in January and its freezing outside. Even trying to wash dishes is hard because my water is ice cold. Im not surprised by the other reviews Ive just read because I can relate to most of the reviews written on here. On top of all that when I called again this morning the receptionist/customer service person made me feel like they were rushing to get me off the phone. She also kept reading to me what the last person had taken note of in the system from when I last called and I had to keep explaining those notes were incorrect. Im fed up and freezing in this flat and I feel like no one truly wants to help or cares.
Jan 28th, 2023