Rocca Worktops & Tiles.Quartz/Granite/Porcelain

Absolutely fab company and staff, so helpful and a great choice of quartz! Great quality and the fitters are very professional! Definitely recommend!
Apr 15th, 2023

Rocca was recommended to me by a friend, and I was not disappointed. Beautiful quality stone at such a reasonable price. The fact its a family run business makes it that much better - will be back for my floor tiles in the near future!
Apr 8th, 2023

Absolutely love my new work tops!so glad I decided to go with this company, friendly and super helpful staff and I have my kitchen of dreams! Thank you again
Apr 7th, 2023

Feb 24th, 2023

Unfortunately my overall feeling is one of disappointment in Rocca. The showroom sales lady was very helpful (Jenny) the fitters were polite and pleasant. However, the measurements of the quartz were wrong. On my template day the end panels were not in place. My joiner and the templater had a discussion and I was told (by the Rocca templater) that this happens all the time and they just add on the measurements. There were to be three end panels of 18mm each to be added. Two weeks later when the worktops arrived and were to be fitted, the quartz for the island was too small. One of the 18mm had not been included in the measurement. The joiner had to return to saw the end panels off, move the island closer together and add bits of end panel on to a middle section to make it look like there was a panel in place. This resulted in chipped paint, edges that are rough and a finish that is far from perfect. The worktop was then fitted but the island underneath is damaged. It is so disappointing when spending thousands of pounds. I was to fill out a survey after fitting and I expected a call back about my experience but the call never came. One of the fitters apologised on behalf of Rocca at the time of fitting, but I dont feel this is good enough. The template shouldnt have taken place when my kitchen wasnt ready. As a consumer you do not know that there is zero tolerance when it comes to worktop fitting, but the templater should not have taken measurements when the need for 100% accuracy is required. He should have returned and charged me for a return visit. I would have preferred this inconvenience than what I am left with now.
Mar 6th, 2023