DWP

What a shameful, disrespectful and uncaring government department. They deny, deny, deny receiving letters, unless they're sent as recorded delivery. They deny cancer patients left with life-changing physical impairments their right to Personal Independence Payments, saying they did not receive any correspondence from the applicant. The DWP lie, have rude and cynical telephone staff and practice the most awful things in order to deny hard working British citizens what they are entitled to.
Mar 26th, 2023

Mar 6th, 2023

Absolutely disgusting service from the woman I was dealing with. There is a permission letter on file that I can deal with my Mums details, she hasn't been paid her winter fuel allowance when I called the woman had an attitude straight away after 2 seconds said there was nothing on file even though I have phoned numerous times over the last three years, I had to put mum on the phone even though she is deaf so when she was asking her questions I had to shout to repeat the question to Mum this woman that starts shouting at me to stop screaming in the background, what a disgusting human being you are and should not be dealing with the public you clearly hate your job if that's how you deal with people. I hung up as I will not deal with people who think they can try and belittle you. Worst most terrible place to deal with if your not on hold for 45 mins to speak to someone they then talk to you like sxxt
Jan 25th, 2023

My claim was closed on August 1st but I got an extra payment without being told over a month later. Then three months later, i was told I had to pay that back. I'm being punished because someone messed up. Try to make an inquiry and it's a whole song and dance, but if you owe them money, suddenly It's easy
Nov 17th, 2022

Worst place to try and get through noone has ever answered my calls under 50 minutes and getting cut off. Was told i was going to get calls back, never has that happened. EVER.
Apr 19th, 2022