iSafe Gas part of iSafe Homes Ltd

Positive: Professionalism, Punctuality, Responsiveness
Apr 24th, 2023

Just had a brilliant experience with iSafe having a new boiler fitted. Everything about the company was fantastic from my initial enquiry to completion! Everyone I dealt with from the sales manager to the tradesmen were brilliant. Really fast and efficient- super happy with everything and already recommending them to my friends and colleagues. Five star service.
Apr 3rd, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mar 30th, 2023

Mum's Boiler had not been working for 3 days, so needed the repair done urgently. I looked through Google and read the reviews of iSafeGas. This looked too good to be true, but I thought I would give them a call to see if they could help. I spoke with Mathew at Glasgow depot who was very informative and friendly as well as being knowledgeable about his products on offer. He explained there would be an 80 call out fee that included 1 hour of experienced Engineers time, and if they get the Boiler going, there would be NO additional charges. He explained they would not be able to come out when I called, but would be out the next day. I explained my Mum was 86 and had been covering herself with blankets as she was frightened to use the electric fire due to costs. I then hung up the phone only to find 20 minutes later Mathew called me back to say due to the age of my Mum, he was going to get an Engineer out immediately, and that his name is Pat. Pat arrived and very quickly set to work. Pat was very professional in every way and cleaned up as he was going. He managed to get the boiler working within the allotted time of 1 hour. Pat was also very friendly and stated the boiler would need a new automatic filter system as well as a new motor but these were not immediate. Pat did not try to UP-SELL products of any kind and stated that Mathew would be calling me back to take the 80 from Mum's bank which he did after asking if we were satisfied with the service iSafeGas provided. This Service and Company were totally Excellent! I would ask that you give them a call as they are not exploiting Customers and look after them very much. Well done to both Mathew and Pat.....1st Class Service!.
Mar 25th, 2023

Just had iSafe Gas fit a new boiler for me . This boiler was relocated from my hall cupboard to into my kitchen . Great efficient team who started at 8am and got right to it . Tidy / smooth install and all engineers had a lot of knowledge and experience on what they were doing . I would highly recommend iSafe Gas from the detailed sales team that explained everything to the me to the install team who completed the install with professionalism . I also now have Hive fitted so I can control everything from my phone . Well impressed with the fast efficient service .
Mar 23rd, 2023