Anniesland Medical Practice

The practice has plummeted downhill rapidly,I'm not waste my breath regarding reception staff giving contradicting advice. Shambles.
Mar 30th, 2023

Mar 20th, 2023

Not good since after covid...seeing doctor is impossible, only phone calls.....Easier to see a doctor in third world countries .....what a joke of NHS Scotland.... First time I really required medical assistance, in over 50 years!! Paid my taxes for so long and for this?? only offered a phone call, no real help given. Its like they don't even care.
Feb 22nd, 2023

Reception staff are rude, arrogant and a disgrace. It's such a shame because the GPS are great and these lot just let the whole practice down. Practice manager needs to recruit better, that old craggy blonde who has been there for a while also needs to get a non customer facing job.
Dec 27th, 2022

I was advised by my DIL who is a local medical Consultant to visit you on the 28th Dec. I had arrived for an overnight stay the ev before with a bad case of cystitis, bad pains in my back and bleeding.Your receptionist was so, so rude and incorrect. She told me I needed to see a Dr in my son's area. (He lives on the border, just in GA14) but his doctor, whom your receptionist said I should be treated, was fully booked. I had previously phoned 111 over the Christmas period (Twice) to be told that they would phone back within 3 hrs. Twice they didn't respond. I am going to take my complaint further, as I don't want anyone else with a kidney infection (as well as Cystitis) go through the increased pain and lots of indignity your receptionist caused by lack of action. It would have taken a few minutes to complete a temporary visitors registration. I believe your Practice Manager is on holiday but I will contact her in the first place before escalating it further.
Dec 10th, 2022