The Day Today

This is not a good place to collect parcels. The lady that served me today was rude and did not want to help me. First off she told me I was at the wrong shop. I showed her the picture below and she said that Hermes dont deliver to this store and I have come to the wrong shop. I explained Hermes have just changed their name and that I have a picture of this shop sent from the courier who delivered it to her. She ignored the photo that showed her shop and asked for the address of the shop I was trying to get to. I thought she was having a wind up. Again I showed her the picture and showed her the address on my phone. She then realises Im at the right shop and not leaving until I have my parcel. She asked if I was in a hurry as there was a line building behind me. The line was only building due her incompetence! She looked for my parcel. I pointed it out to her. She then refused to give it to me without a barcode. I explained I had not been sent one. This went back and forwards for a few minutes until she finally scanned my package and hey presto I got a text, showed it to her and she gave me the parcel. I would never get a parcel delivered to here again. She was so rude and treated me like I was an idiot.
Nov 12th, 2021

Fantastic service. 24 hour shop on our doorsteps.
Mar 28th, 2022

avoid for click and collect.
May 2nd, 2021

Apr 8th, 2021

Good shop 24/7 amazingly handy if you cant sleep need milk coffee .. ect... very polite and friendly staff .
Mar 24th, 2021