Ats General Builders Ltd

Well where do I begin.... Amazing service from Derek and his team.caring,compassionate,great customer service and should he feel like a change in career he should be a cleaner All the works were carried out and finished to a great standard.continuously checking in with me offering me different options and gauging what was in keeping with my budget.nothing was ever a bother.my house was left spotless even after months of building works and other of his tradesmen in ,he always tidied up behind them and sorted everything out. Derek and his team know just what it means to me to get moved into my new property and I couldnt have done it without them.he took all the pressure from me,arranged what needed to be done by what tradesmen and when. It Was always done with a personal touch,derek instantly became someone I could trust and had a key to come and go at his leisure. Im over the moon with how our vision now looks and to use Dereks own favourite phrase its aesthetically pleasinghe will be laughing when he reads this I would highly encourage derek for any works,you will not be disappointed !I had the good fortune of meeting some of his other team ,who were equally fantastic,efficient especially his little apprentice mason! Thanks for everything derek!I now have a house to be proud of and its all thanks to you Will never forgot what yous have done for me Thanks again Lindsay & my mum lol and the kids x
Mar 25th, 2021

Critical: Professionalism
Jul 20th, 2020

Sep 29th, 2019

I contacted this company to get a quote for my insurance company he asked how did i get his number i told him that i typed in alltrades on the internet and his company came up he then informed me that they were a family business i gave him my email address phone number and moble number he said they would call out the following week. And you guessed it they didn't appear emailed and phoned again not a reply then i WhatsApped them abd the 2 blue ticks appeared on my phone letting me no that they had received my WhatsApp asking why they had never turned up and yes no reply in thiscday and age i can't believe that they ignored my emails phone calls and WhatsApp i would not toutch this company with a barge pole i was not going to even post a review i am not one for doing so but this company really annoyed me so use them at your pearl i certainty will never phone them again
May 2nd, 2019

Derek and his team have been brilliant. This is the second time I have used them in the last two years and both times the workmanship has been brilliant. Derek always checks as he goes along if youre happy with the work, and he is always ready to put in the wee bit extra effort to make sure the job is just right. I wouldnt go to anyone else now. I know I can trust them with my house and keys, and thats a massive help.
Nov 8th, 2018