Qube GB
-
Galabank Business Park, Enterprise House
Galashiels, sct TD1 1PR - (333) 240-1806
Hours
Chamber Rating
-
Craig Pitman
Appointment booked for Wednesday morning, Cancelled the night before. Rescheduled for Friday between 8-10am Another day taken off work Call them at 11am to find out where engineer is to be told appointment cancelled again and that they would attend monday. Not able to take another day off work and have asked BT to send a different contractor as this lot are beyond useless
Feb 9th, 2023 -
eleanor cullen
Cancelled appointment 45 mins before due to come 12-2pm slot whole day now ruined , picked a weekend as not to disturb daughters business hrs mon-fri . Next appointment available five days away without a guarantee of being able to attend.totally unacceptable service then they tell tell you they are contracted by BT . So if I have a Complaint go to BT !!!!
Nov 24th, 2022 -
Keith Drummond
Critical: Responsiveness
Mar 21st, 2022 -
VORZOR O'Regan
Critical: Professionalism, Quality, Responsiveness, Value
Mar 31st, 2021 -
Nicky Nunn
customer service is non existent. engineer appointment booked by BT to fix broadband issues. 10am-12pm was my slot received text from Qube to cancel due to no engineer available and i was to call unknown number to rearrange. How very proffesional to text rather than place call to appologise and rearrange. Eventually called me at 15.10pm to cancel appointment 3hrs 10 mins after end slot to then be told that they had tried to call but there was no answer 2 minutes before i had called them back! BT get rid
Jan 10th, 2021
Contact Info
- (333) 240-1806
Questions & Answers
Q What is the phone number for Qube GB?
A The phone number for Qube GB is: (333) 240-1806.
Q Where is Qube GB located?
A Qube GB is located at Galabank Business Park, Enterprise House, Galashiels, sct TD1 1PR
Q What is the internet address for Qube GB?
A The website (URL) for Qube GB is: http://www.qubegb.com/
Q What days are Qube GB open?
A Qube GB is open:
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: Closed
Monday: 8:00 AM - 9:00 PM
Q How is Qube GB rated?
A Qube GB has a 3.2 Star Rating from 13 reviewers.
Hours
Ratings and Reviews
Qube GB
Overall Rating
Overall Rating
( 13 Reviews )Craig Pitman on Google
Appointment booked for Wednesday morning, Cancelled the night before.
Rescheduled for Friday between 8-10am
Another day taken off work
Call them at 11am to find out where engineer is to be told appointment cancelled again and that they would attend monday.
Not able to take another day off work and have asked BT to send a different contractor as this lot are beyond useless
eleanor cullen on Google
Cancelled appointment 45 mins before due to come 12-2pm slot whole day now ruined , picked a weekend as not to disturb daughters business hrs mon-fri . Next appointment available five days away without a guarantee of being able to attend.totally unacceptable service then they tell tell you they are contracted by BT . So if I have a Complaint go to BT !!!!
Keith Drummond on Google
Critical: Responsiveness
VORZOR O'Regan on Google
Critical: Professionalism, Quality, Responsiveness, Value
Nicky Nunn on Google
customer service is non existent. engineer appointment booked by BT to fix broadband issues. 10am-12pm was my slot received text from Qube to cancel due to no engineer available and i was to call unknown number to rearrange. How very proffesional to text rather than place call to appologise and rearrange. Eventually called me at 15.10pm to cancel appointment 3hrs 10 mins after end slot to then be told that they had tried to call but there was no answer 2 minutes before i had called them back! BT get rid