EE
  • Unit 1, Howgate Centre, High St
    Falkirk, sct FK1 1HG
  •   (132) 461-4590

Hours

Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM

Chamber Rating

3.8 - (48 reviews)
25
6
8
2
7
Read Our 48 Reviews

Chamber Rating

3.8 - (48 reviews)
25
6
8
2
7
  • Marguerite Irving

    The staff were very helpful
    Jan 30th, 2023

  • Ross Hammerton

    Waited for 45 mins just to collect DPD delivery got a parking ticket also when I just thought I can just JP into shop collect and go back out
    Apr 22nd, 2023

  • JANE SMITH

    Booked an appointment for 3rd April at 11 am. Got a text in morning to be prompt for appt arrived at 10 50am and notice on door stating shop was closed for the day, that is bad management for an EE shop. Decided to go to Glasgow Fort branch where i was very satisfied with customer care.
    Apr 2nd, 2023

  • Barry Halliday


    Mar 23rd, 2023

  • Xander Myles

    Nine out of town visits have ended in disappointment, majority of the staff disinterested, dismissive and leave you none the better for visiting. As the human face of a company that hides behind their infuriating call centre and online help, the amount of times I've been dismissed from here to 'go online' 'contact the manufacturer' 'Google it' is way below par if what you'd expect and it's not for the lack of staff, four members if staff all trouble shooting a basic enquiry seems like there's no basic customer service training being provided. Even when trying to get two Pay Monthly contracts set up I ended leaving because they had no interest in helping. The one gleaming positive of this review is for the young girl who served me, searched for suitable contracts, did everything to help and look out suitable phones - whoever you are or where, you are brilliant.
    Feb 21st, 2023

Read Our 48 Reviews

About
EE

EE is located at Unit 1, Howgate Centre, High St in Falkirk, Scotland FK1 1HG. EE can be contacted via phone at (132) 461-4590 for pricing, hours and directions.

Contact Info

  •   (132) 461-4590

Questions & Answers

Q What is the phone number for EE?

A The phone number for EE is: (132) 461-4590.


Q Where is EE located?

A EE is located at Unit 1, Howgate Centre, High St, Falkirk, sct FK1 1HG


Q What is the internet address for EE?

A The website (URL) for EE is: https://ee.co.uk/stores/scotland/stirlingshire/falkirk/falkirk


Q What days are EE open?

A EE is open:
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM


Q How is EE rated?

A EE has a 3.8 Star Rating from 48 reviewers.

Hours

Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM

Ratings and Reviews
EE

Overall Rating

Overall Rating
( 48 Reviews )
25
6
8
2
7
Write a Review

Ross Hammerton on Google

image Waited for 45 mins just to collect DPD delivery got a parking ticket also when I just thought I can just JP into shop collect and go back out


JANE SMITH on Google

image Booked an appointment for 3rd April at 11 am. Got a text in morning to be prompt for appt arrived at 10 50am and notice on door stating shop was closed for the day, that is bad management for an EE shop. Decided to go to Glasgow Fort branch where i was very satisfied with customer care.


Barry Halliday on Google

image


Xander Myles on Google

image Nine out of town visits have ended in disappointment, majority of the staff disinterested, dismissive and leave you none the better for visiting.
As the human face of a company that hides behind their infuriating call centre and online help, the amount of times I've been dismissed from here to 'go online' 'contact the manufacturer' 'Google it' is way below par if what you'd expect and it's not for the lack of staff, four members if staff all trouble shooting a basic enquiry seems like there's no basic customer service training being provided.
Even when trying to get two Pay Monthly contracts set up I ended leaving because they had no interest in helping.
The one gleaming positive of this review is for the young girl who served me, searched for suitable contracts, did everything to help and look out suitable phones - whoever you are or where, you are brilliant.


Marguerite Irving on Google

image The staff were very helpful


Load More Reviews

Overall Rating

Overall Rating
( 48 Reviews )
25
6
8
2
7

Write a Review

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