Garthill Lodge

Chamber Rating
-
ahmad barka
Feb 13th, 2019 -
Winston Cheeseman
Jul 4th, 2021 -
Anissa Gosnell
Jan 9th, 2021 -
Claire Spillane
Dec 4th, 2019 -
Geoffrey Marsh
Feb 27th, 2019
Contact Info
- (793) 243-9108
Questions & Answers
Q What is the phone number for Garthill Lodge?
A The phone number for Garthill Lodge is: (793) 243-9108.
Q Where is Garthill Lodge located?
A Garthill Lodge is located at 9 Garthill Gardens, Falkirk, sct FK1 5SN
Q What is the internet address for Garthill Lodge?
A The website (URL) for Garthill Lodge is: http://www.garthilllodge.co.uk/
Q How is Garthill Lodge rated?
A Garthill Lodge has a 4.3 Star Rating from 10 reviewers.
Ratings and Reviews
Garthill Lodge
Overall Rating
Overall Rating
( 10 Reviews )
Winston Cheeseman on Google

Anissa Gosnell on Google
We booked in Jan before the madness and Now we cant travel to them due to their restrictions for the UK. They wont cancel our reservation that is this Saturday 5/30/2020 and Refund us money on our room. They want us to cancel so it falls under the NON REFUNDABLE rate. Their Government has even said business are to refund money not a voucher and this place emailed me back once and said (paraphrase) tough luck IF YOU CANCEL its non refundable. Well flight has been cancelled by the airlines full refund and rental car. This Property However will not even respond to our emails or even answer the phone when we call anymore. BEWARE ESP if traveling from out of the UK. We would have gone if the uk would have let us so its not our fault they cant give us what we paid for. See Email from them Below.... even after being told that we knew they are suppose to refund this is what we got back...Have explained with the COVID-19 we both are out of work had to use all our vacation from being out of work and wont be able to reschedule in the 18 months. I truly believe its because they spent the money and don't have it to give back esp since its a AIRBNB type reservation. The property manager was to get with the owner twice now and call us back and has never called back so when i call now i get no answer or call back. VERY UNPROFESSIONAL I have Filed a Complaint with the gov.uk and CMA taskforce. and looking at other actions.
Craignish Apartments
Mon, May 25, 1:17 PM (3 days ago)
to me
Hello
Thank you for your message. Your reservation was made under the the terms of our Non Refundable Policy, the clarity of non refundable is in the name. You receive a discounted rate with the caveat that the reservation cannot be refunded.
However we are offering all non refundable guest reservations the opportunity to rebook their stay at anytime in the next 18 months. We are happy to extend this to you and issue a voucher allowing you to redeem for a similar stay.
Thank you
Geoffrey Marsh
Guest Services

Claire Spillane on Google

Geoffrey Marsh on Google

ahmad barka on Google