Mains Medical Centre

Pleasant staff very helpful
Apr 6th, 2023

Want to thank the Receptionist and Dr Alani for there help as I came in with extreme Anxiety & stress even though I was in to see the nurse for my blood pressure .The Receptionist and Dr Alani made sure i was okay and seen me as i broke down in tears feeling extremely stressed and unsure how to cope. I dont know who the receptionist was but thank you , and Thank You Dr Alani for seeing me .
Jan 13th, 2023

Understaffed and over subscribed, receptionist have an attitude problem - probably because of the workload but that's no excuse really. 12 times I phoned this morning with no answer before I went down to make an apointment in person, 2 weeks for an apointment. The phone rang the whole time I was there with no one answering it. Unacceptable. Edit: Some receptionists are better than others. Edit: Still lengthy times for appointments but saw me quickly in an emergency and helped me a lot Edit They are continuing to triage and diagnose patients over the phone. A necesity during the COVID pandemic but not so much now. Instead of waiting weeks to see a Dr your now waiting a week to talk to one first. This making the process longer.
Dec 29th, 2022

Once you kept past the front desk great service. Unfortunately after trying for over an hour this morning before the phone was finally answered, only to be told emergency cover only and to phone in new year if need to book an appointment. I though A&E was for emergencies
Dec 13th, 2022

Was worried about what appeared to be a large mole on my husband's back, as it started to bleed. Phoned first thing Tuesday morning and spoke to a lovely receptionist. Triage phone call at 11 and appointment this morning. Nothing sinister and all sorted by Paula...who was so understanding about my worries. Thank you so much to everyone. (Also have arranged a very belated asthma review for Friday.)
Sep 4th, 2022