Pentland Land Rover Elgin

Hours
Chamber Rating
-
David Muir
Mar 19th, 2023 -
Rod Furr
Mar 17th, 2023 -
Andy Harrold
Jan 14th, 2023 -
Brenda Mulpeter
Dec 1st, 2022 -
Patrick McClue
Nov 19th, 2022
Contact Info
- (134) 355-9820
Questions & Answers
Q What is the phone number for Pentland Land Rover Elgin?
A The phone number for Pentland Land Rover Elgin is: (134) 355-9820.
Q Where is Pentland Land Rover Elgin located?
A Pentland Land Rover Elgin is located at Moycroft Industrial Estate, Elgin, sct IV30 1XZ
Q What is the internet address for Pentland Land Rover Elgin?
A The website (URL) for Pentland Land Rover Elgin is: https://www.john-clark.co.uk/land-rover/
Q What days are Pentland Land Rover Elgin open?
A Pentland Land Rover Elgin is open:
Saturday: 8:00 AM - 8:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Q How is Pentland Land Rover Elgin rated?
A Pentland Land Rover Elgin has a 4.3 Star Rating from 80 reviewers.
Hours
Ratings and Reviews
Pentland Land Rover Elgin
Overall Rating
Overall Rating
( 80 Reviews )
David Muir on Google
Rude, abusive and thoroughly unprofessional service. We bought 2 new Discoverys from this dealership and the whole service has been nothing short of thoroughly unprofessional, incompetent and seriously rude.
The final straw was yesterday when the service manager screamed at the AA recovery driver calling my wife a blatent liar and refusing to take an 18 month old Discovery that had smoke coming from the bonnet and also into the cab. Even after being shown videos of the fault, there was no apology and instead the service manager refused to accept the car and said it must be driven to Edinburgh (3 hours away) with smoke filling the cab and continued that my wife was nothing but a liar and at it.
Landrover assist had sent the AA recovery driver to Pentland Elgin following the car breakdown and the service manager refused to accept the car despite being purchased from Pentland! They refused to supply a courtesy car despite being directed by Landrover assist head office to provide one.
My advice would be to anyone wanting a Landrover product, go to Inverness or any dealership that isnt a John Clark partnership!
Landrover itself is a great product and service but Pentland Landrover is an abominable outfit right from Mike and George in the sales department who dont return calls or emails through to the service manager who is personally abusive, unhelpful and incompetent.
In a seperate incident, when my Discovery was in for a fault last year, the car was allegedly fixed although faulted again soon after and had to be taken to Inverness the next time to be fixed. However, during the time it was in at Elgin and after being fixed my car was then used by staff to do jobs and as a test drive for a client!!
I stand by all comments above and would welcome a sit down meeting with senior management of John Clark to provide further compelling evidence and detail. I dont expect they will relish the opportunity for this
and will instead reply with a generic Thanks for your feedback.

Rod Furr on Google

Andy Harrold on Google

Brenda Mulpeter on Google

Patrick McClue on Google