All The Fives

Booked a taxi the day before for a 4.45am taxi to Edinburgh Airport. Standing out in the street at 4.45 and checking the drivers location on the app, it said he was still 21 mins away. On calling the controller she responded thats just how it is, its a bank holiday and you could try another firm, but you wont get a cab. The time was too early to run and get a bus and we wouldnt have made it in time anyways, as we would also have had to catch a tram. We had no choice but to wait, with the driver arriving at 5.05am saying he hadnt been told and he was at the airport when informed he had a call out. Im on the other side of the city at this point. On arrival at the airport we ran from the car, literally to the boarding gate. If we hadnt paid for Fast Trak at the security gates we would have missed our flight. It would seem that prior booking and making sure you have a cab means nothing to this firm, due to their disorganisation and blas attitude to other peoples journeys.
Apr 12th, 2023

Booked a taxi and didnt turn up at all so unreliable
Apr 12th, 2023

Apr 2nd, 2023

Outbound journey we Pre booked and was 30 minutes late. On return journey booked from restaurant. Driver called to say he had arrived. Went straight out but he wasnt there. Called office and he had just picked up someone else. Useless service!!! cannot be relied on!!! App is now deleted from my phone.
Mar 4th, 2023

We waited 30 minutes more than the promised ETA in a very cold car park. When I phoned for updates a woman kept saying the cab was just minutes away. It wasn't. I don't like being treated like a fool.
Feb 14th, 2023