DFS Edinburgh
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Newcraighall, Milton Link
Edinburgh, sct EH15 3QH - (333) 999-9777
Hours
Chamber Rating
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Dennis Walton
May 3rd, 2023 -
Samantha Howie
Rude Management dont even know how to deal with a complaint. Clearly under skilled jobs worths. Avoid and if you want quality that will not be the sofa shop for you !
May 3rd, 2023 -
Magda B.
Absolutely horrific customer service and the worst after-sale service. Disgusting attitude from the store manager and the sales team, and refusal to repair, exchange or refund for faulty furniture. Better spend your money else where!
May 3rd, 2023 -
Margaret Young
From picking our sofa to delivery was great. I loved my new sofa now 4 years on not so much the fixed seat cushions have completely collapsed. Aparently this is not covered in the guarantee.We are having to get completely new seats put in which we have to pay for. Not happy
Apr 26th, 2023 -
Ryan Warrington
Edit: 25/04/2023: I am still happy with the products i bought from DFS, but the customer service is just abysmal. Was informed that my price would be honoured if a sale came up before receipt. I waited 4 months and 6 phone calls to the call center before i got a call back. The advice from the call center on call 6 was to go to the store as they couldn't even get ahold of them. If you buy an item, make sure to get the store direct number and a sales representives direct number. Original Review: The staff are extremely helpful and knowledgeable of the sofas, products and financing options.
Apr 26th, 2023
Contact Info
- (333) 999-9777
Questions & Answers
Q What is the phone number for DFS Edinburgh?
A The phone number for DFS Edinburgh is: (333) 999-9777.
Q Where is DFS Edinburgh located?
A DFS Edinburgh is located at Newcraighall, Milton Link, Edinburgh, sct EH15 3QH
Q What is the internet address for DFS Edinburgh?
A The website (URL) for DFS Edinburgh is: https://www.dfs.co.uk/?y_source=1_MTkzNzUzNzYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are DFS Edinburgh open?
A DFS Edinburgh is open:
Saturday: 10:00 AM - 10:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Q How is DFS Edinburgh rated?
A DFS Edinburgh has a 4.0 Star Rating from 392 reviewers.
Hours
Ratings and Reviews
DFS Edinburgh
Overall Rating
Overall Rating
( 392 Reviews )Dennis Walton on Google
Samantha Howie on Google
Rude Management dont even know how to deal with a complaint. Clearly under skilled jobs worths. Avoid and if you want quality that will not be the sofa shop for you !
Magda B. on Google
Absolutely horrific customer service and the worst after-sale service. Disgusting attitude from the store manager and the sales team, and refusal to repair, exchange or refund for faulty furniture.
Better spend your money else where!
Margaret Young on Google
From picking our sofa to delivery was great. I loved my new sofa now 4 years on not so much the fixed seat cushions have completely collapsed. Aparently this is not covered in the guarantee.We are having to get completely new seats
put in which we have to pay for. Not happy
Ryan Warrington on Google
Edit: 25/04/2023:
I am still happy with the products i bought from DFS, but the customer service is just abysmal. Was informed that my price would be honoured if a sale came up before receipt. I waited 4 months and 6 phone calls to the call center before i got a call back. The advice from the call center on call 6 was to go to the store as they couldn't even get ahold of them.
If you buy an item, make sure to get the store direct number and a sales representives direct number.
Original Review: The staff are extremely helpful and knowledgeable of the sofas, products and financing options.