Quartermile serviced apartments

May 2nd, 2023

Marc, the manager, provided the WORST service we ever have had at any stay anywhere...Ever! Marc is a rude, mean, and belligerent person who should not be in hotel industry. Do NOT stay here! We stayed here this Summer and he lied to us, was rude to us, showed up 25 minutes late for our check-in without apologizing and when we complained about issues with our room, he verbally attacked us and sent hateful email reply. He turned our Anniversary into a horrible experience in Edinburgh. I see other reviewers with the same problems, and they always respond RUDELY to anyone having a problem or complaining. They do not apologize for your experience which absolutely reinforces the point that they do not care about you as a guest. Do not stay here! . And case in point to my above comments is the response from the Owner, Marc. His response here online absolutely illustrates and reinforces our point for everyone reading to clearly see. If you have a problem, you can expect to be treated the same way, just as ALL of the other negative reviews have mentioned. His reactions, comments, bullying and attempts at intimidation are terrifying. He just won't stop. Just remember he will have your personal contact details. Do you want your family staying where this guy has the keys?? This is the most frightening reaction I have ever seen to a complaint ever. Terrifying.
Oct 29th, 2022

(Translated by Google) Nice place to stay, close to the center. Apartment was clean and easy to communicate with them. (Original) . .
Sep 17th, 2022

Aug 25th, 2022

Aug 12th, 2022