Lorimer Pharmacy & Travel Clinic

Great pharmacy, knows people by name. Kind staff and good service.
Oct 25th, 2022

Fantastically helpful staff.
Aug 12th, 2022

Always very helpful.
Jun 29th, 2022

Mar 28th, 2022

I went Friday morning with my kids for a consultation, as they were very busy they suggested me to come over in the afternoon with the kids so they could have a proper look (redness in their skin). I went in the afternoon, I was given a form to fill which I did immediately. We waited for a while while they were serving other customers, the pharmacist didn't show up. My kids were getting restles so I asked the lady if it was going to take too much longer, she went inside and came back serving other customers, but now every now and then she kept saying something to my kids when they were getting tired and been too naughty playing with everything that they could catch. After a good 20 minutes, nobody had a look at their skin as I was told, I was given a bag with some prescriptions. I asked for instructions and what was in the bag, and I was told that there were 2 creams inside and how often I should give it to them. I was pointed that everything was writen inside of the bag. When I got home, there was only 1 cream, the other one was some syrup and it was for hay fever and allergies, which my kids don't have. I felt mistreated, as they wanted to get rid of me quickly but didn't give me attention that I needed. I had to pick up my kids from nursery, leaving work for some time but they didn't even had a look at them and any other British customer had better service (attention and time) from the pharmacist than us. Very bad experience.
Feb 27th, 2022