Vitality Optical Care

Vitality Optical Care

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

4.4 - (40 reviews)
34
0
0
1
5
Read Our 40 Reviews

Chamber Rating

4.4 - (40 reviews)
34
0
0
1
5
  • Mackenzie Klema

    Absolutely disorganized practice. First went for my NHS eye test, and didn't learn that my appointment had been cancelled until I'd arrived as their "system was down" that day. They ordered a trial of contact lenses for me and then when COVID-19 happened, they were closed for months so I couldn't get the lenses. 9 months later (in December 2020), they claimed that their accounts were still frozen due to COVID-19 so they couldn't get me the contacts (which should've been ordered before the pandemic even started, as I saw the practice February 2020?). When I asked for my contact lenses prescription (which they must've needed to order the contacts in the first place), they said they didn't have it....so now I need to pay for another eye test. Truly frustrating.
    Sep 25th, 2020

  • Christina Farmsy

    The optician was so lovely. Nicest eye test experience I've ever had.
    Feb 12th, 2021

  • Lindsey Ross

    Great central location with very friendly staff. I would definitely recommend checking out this spot and booking with Luke Hennessy if you can. Very professional and honest. They have a well curated selection of frames and sunglasses to choose from, with lots of "in" frames. Always nice to see!
    Apr 15th, 2020

  • Sally P

    I had been visiting Vitality Dental for years as a student and was always impressed by Dr Ali and the service I received. I recently returned to make use of their optical service after experiencing eye strain and saw Luke who performed my free eye test. After getting my prescription I ordered my first pair of glasses, but when they arrived (very quickly, in three working days) I realised that I'd gone for the wrong shape and felt like they didn't suit me. The manager, Vanessa, was extremely accommodating, and went above and beyond to deliver great service. She managed to turn a potentially stressful situation into an easy one, and I would highly recommend the optical service, especially while she is there.
    Apr 5th, 2020

  • MrHappy

    I've had the plastic side of my glasses break, so I ordered the exact frame without corrected lenses, and they were happy to just swap the old lenses to the new frame. I really appreciate the help. Very good customer service
    Oct 29th, 2019

Read Our 40 Reviews

About
Vitality Optical Care

Vitality Optical Care is located at 5/3 Bristo Pl in Edinburgh, Scotland EH8 9AL. Vitality Optical Care can be contacted via phone at (131) 629-1120 for pricing, hours and directions.

Contact Info

  •   (131) 629-1120

Questions & Answers

Q What is the phone number for Vitality Optical Care?

A The phone number for Vitality Optical Care is: (131) 629-1120.


Q Where is Vitality Optical Care located?

A Vitality Optical Care is located at 5/3 Bristo Pl, Edinburgh, sct EH8 9AL


Q What is the internet address for Vitality Optical Care?

A The website (URL) for Vitality Optical Care is: http://www.voptical.co.uk/


Q What days are Vitality Optical Care open?

A Vitality Optical Care is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Vitality Optical Care rated?

A Vitality Optical Care has a 4.4 Star Rating from 40 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
Vitality Optical Care

Overall Rating

Overall Rating
( 40 Reviews )
34
0
0
1
5
Write a Review

Christina Farmsy on Google

image The optician was so lovely. Nicest eye test experience I've ever had.


Lindsey Ross on Google

image Great central location with very friendly staff.
I would definitely recommend checking out this spot and booking with Luke Hennessy if you can. Very professional and honest.
They have a well curated selection of frames and sunglasses to choose from, with lots of "in" frames. Always nice to see!


Sally P on Google

image I had been visiting Vitality Dental for years as a student and was always impressed by Dr Ali and the service I received.
I recently returned to make use of their optical service after experiencing eye strain and saw Luke who performed my free eye test. After getting my prescription I ordered my first pair of glasses, but when they arrived (very quickly, in three working days) I realised that I'd gone for the wrong shape and felt like they didn't suit me.
The manager, Vanessa, was extremely accommodating, and went above and beyond to deliver great service. She managed to turn a potentially stressful situation into an easy one, and I would highly recommend the optical service, especially while she is there.


MrHappy on Google

image I've had the plastic side of my glasses break, so I ordered the exact frame without corrected lenses, and they were happy to just swap the old lenses to the new frame. I really appreciate the help. Very good customer service


Mackenzie Klema on Google

image Absolutely disorganized practice. First went for my NHS eye test, and didn't learn that my appointment had been cancelled until I'd arrived as their "system was down" that day. They ordered a trial of contact lenses for me and then when COVID-19 happened, they were closed for months so I couldn't get the lenses. 9 months later (in December 2020), they claimed that their accounts were still frozen due to COVID-19 so they couldn't get me the contacts (which should've been ordered before the pandemic even started, as I saw the practice February 2020?). When I asked for my contact lenses prescription (which they must've needed to order the contacts in the first place), they said they didn't have it....so now I need to pay for another eye test. Truly frustrating.


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Overall Rating

Overall Rating
( 40 Reviews )
34
0
0
1
5

Write a Review

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