Liberton Medical Group

Lovely clean and welcoming medical center. Reception staff and nurses are extremely helpful and efficient, doctor could do better (only there 3 days a week?) Nice shiny new car park :)
Apr 17th, 2023

nice reception staff are nice and the doctors are very good
Apr 11th, 2023

Its almost impossible to get an appointment and guess what when you do, youre only given less than 5 minutes to talk about a serious problem thats been ongoing for months. This is not care, its anything but care!
Dec 29th, 2022

Very helpful reception staff and the doctors are first class
Dec 15th, 2022

How to get an appointment here. Begin calling at 07:58. Youll probably get a recorded message that says that the surgery is now closed. Hang up and immediately call back. Repeat. Keep dialling in as frequently as you can until the line does open at around about 8am. When the recorded message changes thats the sign that someone is answering calls. DO NOT LISTEN TO THE RECORDED MESSAGE; it takes too long and in that time some other sick person with faster fingers will have got there ahead of you. Immediately press 4 on your phone. If you are lucky this will bring you to an operator, or to a short queue of 5 callers. With any luck youll get an appointment today! Go you! More likely youll receive the message that We are experience [sic] an exceptional volume of calls it will hang up on you. Dont wait for it to do so. Hang up immediately and dial in again, pressing 4 as soon as the recorded message starts. Repeat. Repeat again. It is now fairly unlikely that you will get an appointment that day, but they might be able to give you one later in the week. My phone records show that it took 66 redials to reach the operator, but I did eventually get an appointment! Surgery staff are great when you get through to them. Be nice to them, its not really their fault.
Oct 24th, 2022