Lothian NHS Board

Mar 25th, 2023

If you want to be ignored and wait years for your referral and possibly die cause its too late come to NHS Lothian. The waiting list is horrendous and you wont know if your discharged or referred.
Jan 24th, 2023

Because of how NHS is handling their customers, denial, bouncing complaints back at GP, GP at them, refusing to reply to complaints - I've waited 8 months now and nothing - because of how you treat people, own staff, that you losing it all you will get what you asking for. People are leaving Edinburgh because this city is only good for taking a photo and to leave it. Because of NHS people are dying on daily basis and be sent home without appropriate tests. Their doctors evaluation of your condition and the mistakes they make when assessing you cries for mercy and as I lived here for 3 years now and saw it all, waited up to 10 hours in emergency room sitting on plastic chairs next to vomiting people ... I just want you to suffer the same one day. I don't wish that to anybody else on this whole planet - but to you. Your children will pay for this, and their children too - for your own incompetence and failure to provide appropriate healthcare you crooks.
Aug 12th, 2022

NHS Scotland seem to do everything in their power to abscond from handling complaints and dealing with service user concerns. I've just been down to Morrison Street to get my Covid injection and the lack of social distancing from the security guards and even worse the nurses is appalling. Even in the triage Unit there were nurses unmasked near the patients. The nurse who gave me my injection went out of her way to be surly and started handling my belongings without invitation to do so. When I asked if it was safe because of Covid she started looking for a fight rather then be reassuring. Really nasty and it seems that staff don't believe the rules apply to them because of their position. Might be just about barrable if the NHS was succeeding rather then failing in the battle against Covid. But they are not. I've been told to complain to Lothian , but have rung more times then I care to continue and t the phone keeps ringing. Any thing to do with service user access they make into a maze of obstruction. They know that offshore compaines like GR will also hide a lot of bad reviews about their conduct so can afford to ignore the systems short fallings. If this was a coffee cafe I could have raised my concerns a lot quicker and got my points through. Its a disgrace this is a publicly funded service yet behaves in a all powerful self governing way regardless of results. No wonder covid is out of control when you have an organisation like this be its own judge and performer. I was even told to go to another town for my injection. However only by enquiry did I find out that I could go local. Did not receive a letter or even a text no wonder people are missing out on their appointment. No thanks to Lothian NHS board.
Sep 28th, 2021

Unhelpful
Nov 6th, 2020