ProCook

Apr 13th, 2023

Parking space Plenty of parking Parking options Free parking lot More
Sep 19th, 2022

Nice layout of the shop and looks really clean and well kept. Good range of products and I was able to just walk in with a rough idea of what I needed and find it. Staff weren't chatty but I prefer that anyways. Good enough prices .
Aug 11th, 2022

Jun 20th, 2022

With service like this Pro Cook will go from strength to strength. I visited this store today and spent two hours on seriously delayed public transport getting there. I asked the two sales' assistants behind the counter for what I wanted and they both stated that they did not know if Pro Cook sold what I wanted. Neither of them even bothered to say that they would make enquiries. When I made the point that they had obviously been trained to a very high standard, one of them grinned. Whatever happened to Sales' Assistants who are interested in their jobs, who realise that their continued employment is dependent on providing customers with excellent service and first class information. I telephoned Pro Cook Customer Service to complain about the situation and expected an apology. The absence of an apology was breathtaking! Arrogance! Instead, the person to whom I spoke just wanted to secure a sale: no apology but unvarnished money grabbing. I declined to spend any money after my time had been taken for granted and told the person to whom I spoke that I would go to John Lewis instead. How I wish I had gone to John Lewis in the first place.
Jun 19th, 2022