ProCook

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Unit 30A, Fort Kinnaird Retail Park
Edinburgh, sct EH15 3RD - (131) 669-7961
Hours
Chamber Rating
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Laura Leone
Apr 13th, 2023 -
Robert Fairnie
Sep 19th, 2022 -
robert carnie
Aug 11th, 2022 -
Mal Durney
Jun 20th, 2022 -
Shane
Jun 19th, 2022
Contact Info
- (131) 669-7961
Questions & Answers
Q What is the phone number for ProCook?
A The phone number for ProCook is: (131) 669-7961.
Q Where is ProCook located?
A ProCook is located at Unit 30A, Fort Kinnaird Retail Park, Edinburgh, sct EH15 3RD
Q What is the internet address for ProCook?
A The website (URL) for ProCook is: http://www.procook.co.uk/
Q What days are ProCook open?
A ProCook is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is ProCook rated?
A ProCook has a 4.8 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
ProCook
Overall Rating
Overall Rating
( 4 Reviews )
Laura Leone on Google

Robert Fairnie on Google

robert carnie on Google

Mal Durney on Google

Shane on Google
I visited this store today and spent two hours on seriously delayed public transport getting there.
I asked the two sales' assistants behind the counter for what I wanted and they both stated that they did not know if Pro Cook sold what I wanted. Neither of them even bothered to say that they would make enquiries. When I made the point that they had obviously been trained to a very high standard, one of them grinned. Whatever happened to Sales' Assistants who are interested in their jobs, who realise that their continued employment is dependent on providing customers with excellent service and first class information.
I telephoned Pro Cook Customer Service to complain about the situation and expected an apology. The absence of an apology was breathtaking! Arrogance!
Instead, the person to whom I spoke just wanted to secure a sale: no apology but unvarnished money grabbing. I declined to spend any money after my time had been taken for granted and told the person to whom I spoke that I would go to John Lewis instead. How I wish I had gone to John Lewis in the first place.