Drs Twiddy, Thyne & Partners || Stockbridge Health Centre

The registration process is an absolute mess and dealing with the staff has been incredibly frustrating. They are unhelpful and rude - to the point of my wife having a panic attack while we were just trying to register. Good luck actually getting any help here.
Oct 7th, 2022

Compared to Bruntsfield medical practice I found the staff to be blunt and dismissive - not all but in my experiences so far. I think this says more about their working conditions but nevertheless being treated with little empathy or sensitivity can make or break someone. Wouldn't recommend for mental health care unfortunately.
Sep 14th, 2022

Yesterday my newly pregnant wife spoke to a gentleman at this practice who was kind, helpful and friendly and said that we needed to call this morning to get registered/temporarily registered. Called at 9am and waited on the line for 40 minutes after which a lady who said her name was Pam picked up. She was rude, dismissive, had no empathy and made my newly pregnant wife cry!!! She was aware of the situation and still was very dismissive repeating problems to us and not offering any solution and certainly being anything but helpful. We will not be registering with this surgery after this horrific experience and would certainly recommend all to stay away from there.
Dec 12th, 2021

Apr 19th, 2021

Apr 5th, 2021