Russell & Bromley Ltd.

Was disappointed at size and variety , too little
Mar 7th, 2023

Well informed staff. Good range of great looking shoes.
Oct 12th, 2022

This shop is not frequented by me much anymore, as they stopped selling children's shoes on the premises! I brought my children here in the 1990's and continued with each of my grandchildren, so usually a considerable amount of money was spent. I also have some health issues, meaning that footwear choices have changed over recent years. While I love the quality, a trip especially into Edinburgh to look for shoes post pandemic is not really my thing these days. Such a great pity, as I really enjoyed my frequent trips to Russell & Bromley.
Jun 24th, 2022

I had to return a faulty pair of sandals today (08/08/21) and was served by a male assistant who was extremely rude. I was explaining why I was returning them and as I was speaking he held out both hands in a "stop" gesture and said "Ok, I'm refunding you" in an annoyed manner. When I told him he was rude he said "I don't think so" This was my second unpleasant experience in this store and I will never go back, nor buy from this company again.
Apr 27th, 2022

Normally I love a visit to Russell & Bromley, my favourite shoe shop. However this new shop looks dissapointingly spartan with very little stock and no prices. An assistant explained that they are trying to go for a minimalistic and exclusive look. I will not be rushing back especially with other luxury brands on the block like KG and Carvella to explore.
Mar 12th, 2022