Pentland Jaguar Fort Kinnaird

Excellent service and accommodating staff. Everything went smoothly, and my car was ready on time. The lady at the reception was so kind and helpful!
Mar 22nd, 2023

Very helpful staff and good at what they do.
Jul 16th, 2022

Friendly and good service through from purchase to ongoing vehicle maintenance
Jul 12th, 2022

Jul 1st, 2022

The review is for service department and not for the sales. Staff is really polite (with minor exclusions) and tries to help.However there is significant reduced communication between client and staff when the car is already in. You contact to ask about the car, you are told you will get an update in a few hours but you dont. You call the next day as you dont even know if someone has seen the car or not. You speak with someone on the phone that tells you what the issue is and then you get the mechanics report and its something different. I understand that it can busy sometimes but when you pay at least 2x (maybe 3x) times more compared to an independent garage you expect something better. As for the hands-on service, the case with my F type was complicated so can't really judge on that. Its not clear what the issue was back then, but it's fixed at least for now (had to visit twice).
Feb 27th, 2022