Niccolo Gas

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Hudson House, 8 Albany St
Edinburgh, sct EH1 3QB - (131) 610-8868
Hours
Chamber Rating
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Energy Solutions
May 11th, 2019 -
Grant McKeating
Oct 7th, 2021 -
Greg Vuk
Jul 19th, 2021 -
Andrew Robinson
Apr 11th, 2020
Contact Info
- (131) 610-8868
Questions & Answers
Q What is the phone number for Niccolo Gas?
A The phone number for Niccolo Gas is: (131) 610-8868.
Q Where is Niccolo Gas located?
A Niccolo Gas is located at Hudson House, 8 Albany St, Edinburgh, sct EH1 3QB
Q What is the internet address for Niccolo Gas?
A The website (URL) for Niccolo Gas is: http://www.niccolo.co.uk/
Q What days are Niccolo Gas open?
A Niccolo Gas is open:
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 8:30 AM
Q How is Niccolo Gas rated?
A Niccolo Gas has a 3.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Niccolo Gas
Overall Rating
Overall Rating
( 4 Reviews )
Grant McKeating on Google

Greg Vuk on Google
The bottom line? Shockingly uncaring and inept service and the WORST energy supplier we have ever dealt with.
Our small business signed on with Niccolo for gas in 2019 and after six months we stopped receiving bills although they continued to take direct debits. Although we raised that, they never managed to fix their systems and to the end bills rarely came but money was taken from our account.
Then, in late 2021 when we ceased trading and left our premises, we provided them with all requested documentation within three days, and THREE MONTHS LATER we have not been given a final bill nor have we been given the large credit refund we are due.
Initially, they promised us it would be done in a week, then two weeks, then they started saying a bit longer because a company called CNG had gone bankrupt (it turns out Niccolo are just a front man who takes a cut).
Eventually, they just kind of stopped helping, replying or providing any support at all in terms of getting a final bill, making a claim or getting our money back. They have been almost impossible to get hold of (they routinely don't answer their phone or reply to emails or voice messages), and when reached they have continually given false and misleading assurances, and done nothing.
And this has been THREE MONTHS! Yesterday, the icing on the cake was to be told that they have hundreds of customers who have been wiped out like us because of their issues with CNG, and that they can only help some of those and that we didnt qualify for their help.
They just leave you to your own Ive had to deal with multiple companies on their back-end including CNG, Pozitive and a bankruptcy administrator called Interpath to try to get our money back, all with NO help from Niccolo, who don't seem to feel any accountability or any ethical responsibility.
They really just don't care about their customers at all. If they reply to this email saying they've helped, don't believe it. They are a total mess.

Andrew Robinson on Google

Energy Solutions on Google