Stewart by Heeton Concept Aparthotel Edinburgh

Apr 5th, 2023

The staff was very helpful in answering questions and extending a courtesy hold while we sorted parking (thus 4 stars fir service) But after that staff appears to be there mostly as an administrative function or address issues (nit fir guest services) You check in on your own, you make your own keys snd check out on your own on an iPad. It worked fine. The significant downside to this place is the room. It was dirty, grimy walls and hand prints. Sheets had some minor stains and kitchen cabinets were sticky. Felt very lived in not clean, nit fresh. The rooms are small with hardly any space to put our suitcase. We had to keep them in the living area. Parking was another issue, it is misleading that parking is available on site. It is only for certain size cars and administered by another company that you need to do online and book separately. This was all communicated to us so we were aware but nonetheless very cumbersome. We did not use the garage and found ourselves having to park the car in an overnight garage a bit of a ways. The on street parking was limited to 3 hours and unable to pay with a credit card, only coins. As far as location while the New Town neighborhood gets lots of good reviews we found its location to the main sights of Edinburgh just a bit out of the way although still walkable. It was pretty quiet at night (almost too quiet for a city). Canongate area would have been a better choice for location. In summary for the price paid, the poor condition of the rooms and the hit or miss on parking solution I would not recommend this place.
Apr 1st, 2023

Mar 26th, 2023

Feb 13th, 2023

Khaled Ibrahim was extremely rude and hanged the phone on me when I was asking more important questions regarding an advert he posted. Very bad customer service!
Feb 5th, 2023