Flexi clean Group

They cleaned my house and windows efficiently even a Sunday afternoon when many companies are closed this day. Thank you for your service
Mar 21st, 2023

I would not recommend this company.
Feb 23rd, 2023

Really poor customer services and very expensive. I would avoid if you have any alternatives. I was liaising with MDC/ Flexi Clean Group for an end of tenancy/ post refurbishment clean on a 2 bed tenement flat. We discussed booking in the clean for 2 days later and arranged a time for him to pick up keys. A person from MDC came to check out the flat to quote and came back with a figure of 380, excluding windows (with a fridge clean costing 35 and a microwave clean costing 19) and required the full amount being paid upfront. The flat is partially brand new (new kitchen/ new bathroom) so not dirty, but dusty from construction works. I questioned this figure (and asked for hourly rates that were never given) as it was very high and asked that (a) window cleaning (inside) was included and (b) that I pay half upfront, half on satisfactory clean. The person went on radio silence, missed the pick up time for the keys and then later said that they couldn't clean on the basis of my proposal. To abandon the pick-up of keys and arrangement of a clean without liaising and coming to some kind of agreement on the quote is really poor service. Ive been left without a clean when originally arranged and needed (tenants were moving in). I have never come across a cleaning company (or any other kind of services company) requiring 100% of fees upfront and am very surprised that you get enough customers willing to pay this. The fees quoted were very expensive given the condition of the flat, so its unsurprising that I questioned them and certainly didn't want to pay 100% upfront. Only minor plus point of this company are their reception staff who are polite and try to be helpful.
Sep 24th, 2022

Jul 15th, 2022

If their cleaners are as obnoxious as their drivers, avoid. Driving in Edinburgh today, saw driver of van OY10 CGU (around 12.15 26th June) do around 3 dodgy manoeuvres - cut into lane, ran a red light, then didn't give way, just pulled out, at a roundabout. Either they can't drive or have no idea about rules but either way poor advert for company!
Jun 21st, 2022