T.M.M. Experiences

Still waiting on a refund for a trip that was booked last year to Everest base camp, people worked really hard to pay for this trip including myself , they have come off FB, messenger, emails ignored, my money is gone and this company (Ritchie Nash) should be ashamed of themselves DO NOT USE THEM!!!
Oct 28th, 2022

Booked a trip to go to Mount Everest base camp in a group with others for 20th September. TMM took our final payment at the end of March. After the payment there was very little communication from them. Ritchie assured everyone the trip was still going ahead, we found out there were no bookings made for any part of the trip. What a load of nonsense!! When we got closer to the date almost everyone was fed up and cancelled before the cut off period for a full refund. Some people had paid insurance and i almost booked my vaccinations and bought equipment because Ritchie was insisting it was going ahead. We paid 2250 each and could have been more if we paid for the other things. I feel TMM have lied to us and said they are in financial difficulties due to cancellations, they never had the money to pay for the trip or we would have our refunds. Disgusted with them. No communication yet of when we will receive any money back
Sep 22nd, 2022

Really disappointed that after taking my money, they cancelled less than 12 hours before we were due to go. No refund and they continue to operate. Be very wary, they claim they are going to refund people but how? I feel so disappointed and they have lied to us, communication has been shocking and they took down their socials...
Sep 21st, 2022

Do NOT touch this company! I was booked on the Everest Basecamp Experience Trek due to depart this month along with 10 other people. TMM took full payments from us, 2,250.00 per person. Some members of the group had been booked on this trip since before Covid! TMM failed to make the necessary bookings and arrangements and time was getting tight, our money just didn't seem to be available to make those bookings.We were fobbed off with all sorts of excuses and 'porkies' but at no point did TMM inform us that our trip wasn't booked. I cancelled and was followed in quick succession by the other members of the group within timescale to receive a full refund. No refund yet and now we hear that the company is in financial trouble 'apparently' and probably has been for some time BUT it didn't stop them taking our money AND to make matters worse,TMM is still taking bookings and money from other people for trips that have either been cancelled now or may not happen, no communication, apology or explanation. A lot of unhappy people owed money. SO AVOID TMM
Sep 12th, 2022

Do not book or use this company, they will take your money and not deliver, as a group due to leave in 2 days time for Everest base camp trip, i and others are massively out of pocket and no trip was booked and no communication from TMM/Ritchie, emails ignored and no sign of being paid back yet Disappointed is an under statement !!! Please please do not book with them !
Sep 10th, 2022