Metro Rod (Glasgow)

Fantastic service when I had a blocked drain. Prompt response and John was an absolute credit to the company with his knowledge, expertise and humour.
Feb 17th, 2023

Excellent job from John at Metro Rod Glasgow today
Oct 31st, 2022

Sep 16th, 2021

DO NOT USE THEM Wish I read more of the reviews before calling this company out to clean blocked guttar. Spoke to someone night before who said someone would be out by 12pm and would get call in morning to confirm time, which I didn't, somebody showed up at 1pm...parked in a different street cause of no parking...when he could of double parked...it was a service vehicle with flashing lights...when came round with van he scrapped one of parked cars. He did manage to clear the blockage which took less than 30 secs. He then asked me for a brush cause he didn't have in van as apparently it was a new van and didn't have all the stuff then he asked me to fill a bucket of water as he had no water left in van...now when you come to a job you make sure you come with all the tools for the job...he said he could fill up water from hydrant which was right outside property but he said it is a 2 person job....which I find hard to believe. I called office to complain person I spoke to was rude and said they are not a clean up company... writing on side of van and website says high pressure clearing....now from this you would expect any gutter mess to also be cleaned....guy on phone did say he could fill up from hydrant but person out said he couldn't two person job..office said something else....also heard some language from the guy that was out. Overall not happy with service..I will say thanks for clearing blockage but next time come to job with full tools. ...also if you are not a cleaning company why did guy ask me for a brush and water before i called office...waste of time.WILL NOT BE USING.
Jan 14th, 2023

Got Metro Rod to identify drainage for new en-suite to hook up to, to help builder connect drainage and save time digging outdoors. They advertised we can locate to 2cm? They asked if they could come early because of a cancellation. I said ok to help them out, arrived, then said needed to have the toilet removed so they can run the camera and probe through pipes, I asked the builder came earlier to help. Builder removed toilet the engineer from Metro Rod started the probing, after a few minutes said there is a bend and he cant force his camera further as it might get stuck, I asked him to have a look outdoors at other drains to put in the camera and probe. Said they are to thin needs another type of camera they don't have and basically no-one has? Its an extra. Got billed for 2 hours (200), none the wiser, the engineer was mostly sitting in his van. I complained about this. They said I shouldn't have accepted the earlier timeslot, and they need to hire another camera and book another visit for 300, they replied we don't know until we visit what is required? My builder commented they seem to be amateurs, and don't have the latest kit. Would not recommend them for camera surveys of drains. Be warned!
Oct 6th, 2021