Rowlands Pharmacy St Leonards Square

I felt the need to leave this review, as the customer service I've received from both Adrienne and Shaun has been phenomenal! I feel they both go above and beyond and this should be acknowledged by Rowlands. They are an absolute credit to your company and I hope they receive some much due credit for the service that the both deliver.
Feb 12th, 2023

Discrase member of staff rude more interested than trying to prove she was right than deal with problem eont be back...
Feb 4th, 2023

Helpful and informative
Sep 2nd, 2022

Worst chemist in East Kilbride Manager wouldnt give her name for a complaint Has breached data protection will be taken further Dont use if you need your heart medication because you will suffer an early death Rude manager this is the st Leonards branch Full complaint is coming possible legal action for GDPR breach AVOID AVOID AVOID Had reply from there head office asking to call you do that and there is no reply tried numerous times The place is a riot my partner was banned because I made a complaint by the manager Chelsea who I had to go into find out because she refused to give her name So head office I have left a message on your answer phone call me Meantime every one Please boycott this awful place
Aug 27th, 2022

All I can say is its awful!! A few months ago, one of the members of staff behind the desk told me she thought I may have skin cancer (it turned out to be excema) having me in a complete panic I left in tears. Turns out she wasn't even the pharmacist. Everytime I order anything for my son there's an issue. The latest was my sons milk as he has an allergy which I was told had been ordered on the 31st January and would be in today and then called today to be informed they don't have any order done. Iv called around numerous other chemists and none have his milk in stock meaning my baby has to be drastically cut to ensure it lasts until we get more. I had phoned to order a week ago when he had 2 tins left and I'm now down to less than half a tin with them thinking it should be in Monday I'm beyond fuming. Iv complained in the past and been fobbed off so no point even trying. From now on I'll be going elsewhere!
Jan 28th, 2023