Park's Nissan East Kilbride

Was in on Sunday to ask about a car.. Totally ignored in showroom for over 15 mins by salesmen. Two were busy, a other just walked about a bit and another young lad who I had to approach didn't really have a clue. Fair enough it gets busy but no one came up and said we won't be long or even offered my disabled wife a seat even though she had a stick and had difficulty in standing. We left and went elsewhere.
Apr 1st, 2023

UPDATE- 2022 MOT good service, I missed my first appointment no penalty charge, helpful staff. Booked in again and got a phone call reminder then a few texts to ensure I made it in on time, which I appreciate, went in, quick check in, called up, collected, quick easy payment and check out. Car cleaned inside and out. Overall good. Updated the score to 3 stars. --- UPDATE- 2022circaQ4 Parks call me up wanting to update their records, the girl was patient, polite and respectful throughout, with a good attitude. We laughed and joked, and she seemed empathic. This happened right after my 2022mot update. I did not contact them or reply in this comment or anywhere else. She wanted to confirm my details. --- UPDATE- 2022mot When I bought the car I negotiated a service and mot plan as part of the sale The first two (services and mots) seemed fine. During the third and final service, the girl mentioned how they gave my car a wash. I thanked her and enquired about taking an extension, to ensure the proper working and service history of my vehicle, she said she would call me. But did not. I thought that this was good customer service from trained personnel, since normally a small favour (washed car) results in a large sale (service plan). In fact if she had had the info to hand, then I would have paid the money on the spot! (well done, you got your bit right)... Did not receive the video service info during my last visit. I still have the last one as I copied it when they sent me the email. I'll update this review as a time line log of my dealings with them. --- 2021-mot Bought my car here, good staff, have not had any issues with them. Basically a very good experience. I was impressed by their servicing video which gave me an upload of the mechanics assessment of my vehicle. COVID precautions are well handled and I felt well looked after during my dealings. Was very professional and we'll handled, they sent me an MOT info video, which I was impressed by! --- --- --- -I'd love to get feedback on this review, just a thumbs up is fine. -As a mutual bonus , engaging with me will increase your exposure in Google Maps , and help your image in the search results, it also helps to improve my profile status -This will help everyone . So please like my post, and share it
Apr 8th, 2023

Picked up my new quashqai from Parks.Great service and advice from Gordon (sales) and also Greg (helped us navigate and understand controls). A very happy customer. Well done Parks Nissan EK .
Feb 3rd, 2023

My wife bought a used Nissan which still had 6 weeks of the 3 year warranty left. She phoned Parks Nissan when she noticed a problem to get a repair done under warranty. Firstly, she was promised a call back which never happened. After another call, this was beginning of November 2022, she was told the end of January 2023 was the first appointment they could give her. When she pointed out that the warranty expired on 31st December 2022, she was told in that case you will have to pay for any repairs and then try and claim the money back from Nissan. Pretty sure that's not even legal and contacted Nissan Customer Service who agreed, they told us if Parks tried to get us to pay anything, the fault was logged with them within the warranty period and gave us a contact number and said they would resolve any issues with Parks. We ended up phoning Macklin Motors Nissan, who looked at the car 2 days later and repaired it under warranty without any hassle. My daughter also bought a used Nissan from Parks two weeks before and also had problems, she ended up going to Macklin Motors for her warranty repairs too, and both cars are going to Macklin Motors from now on.
Jan 31st, 2023

Good customer service not disappointed at all
Jan 18th, 2023